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The Service Desk Systems & Support Team is within the End User Computing branch of Navy Federal's Information Services Department (ISD). The Service Desk Systems & Support team primarily focuses on the processes, procedures, policies, and continuous service improvements aligned with the incident management processes and end user experience. As a team, we drive innovation,
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The Real Estate Lending Strategy team is responsible for overseeing the department's strategic roadmap and supporting initiatives that improve the member experience during the mortgage origination process. This includes managing marketing projects, new product development, and other strategic member facing projects. The ideal candidate will be interested in collaborative
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The Summer Associate will report to the Assistant Manager of the Program Development team in Business Solutions. The Reporting & Analytics (R&A) team is comprised of five members located in Vienna, VA and Pensacola, FL. The R&A team supports all Business Solutions areas with daily/recurring reporting, ad hoc data requests, analytics, predictive modeling, and project suppo
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The Bank Secrecy Act/Anti Money Laundering (BSA/AML) and OFAC team is responsible for maintaining compliance with the BSA/AML and OFAC regulatory requirements, essentially screening transactions and membership relations to identify and report suspicious activity related to money laundering, terrorist financing, and other criminal endeavors, as well as to identify and prev
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The Education Lending team, part of the Credit Card and Education Lending branch, is split into two departments Education Lending Products and Education Lending Operations. The Summer Associate Graduate Intern will report to the Education Lending Products Assistant Manager, although collaboration is needed with the Education Lending Operations team to fully understand the
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Navy Federal's Membership Division is responsible for meeting corporate strategic objectives of growing our membership base, improving member engagement, personalizing offers and experiences, serving member needs worldwide consistently and efficiently through all channels. All of this must happen in a competitive and rapidly changing financial services industry. Membershi
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Join a dynamic, high visibility team working towards making Navy Federal a digitally enabled financial institution! Enterprise Data Governance & Privacy was launched in 2021 and is on a multi year transformational journey to build and scale the Enterprise Data Governance & Privacy Programs at Navy Federal Credit Union (NFCU). We work in cross functional teams, building pa
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Our division consists of the Debit Cards Branch and the Fund Services Branch. We strive to provide unsurpassed service not only in our Navy Federal Debit Card, CUCARD, and Prepaid programs but in our payment related systems ACH Origination Transactions, Western Unions, Cashier's Checks, and Bank Wire Transfers. This graduate internship will be supporting the Debit Card Pr
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The Digital department leads technology experiences at Navy Federal including our mobile application, website, and the core service management system used frontline employees in call centers and branch locations. It is responsible for over 1.3 billion user impressions per quarter and supports close to 100 million more. Within this larger department, the Digital Planning t
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Savings Products Division (SPD) manages all deposit products for Navy Federal Credit Union. For most members, their financial journey begins with a checking account (proceeded by their membership share savings account) so they can manage their spending. They may progress into other savings vehicles such as Money Market accounts, Certificates of Deposits (CDs), and IRAs to
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Savings Products Division (SPD) is focused on creating an exceptional deposit product suite and tool kit to enable our membership to meet their savings and financial goals throughout their financial journey. As a team, we drive forward the product strategy, pricing and servicing of members checking, savings, money market, certificate, and IRA products. Navy Federal Member
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The Navy Federal Member Satisfaction and Experience Measurement team plays a significant role in collecting member feedback used to prioritize service innovations and continually improve the member experience in both the physical and digital channels. We are a high output and analytical group of market researchers that produce experience metrics, and the outside in view o
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Join a dynamic, high visibility team working towards making Navy Federal a digitally enabled financial institution! Enterprise Data Governance & Privacy was launched in Q2 2021 and is on a multi year transformational journey to build and scale the Enterprise Data Governance Program at Navy Federal Credit Union (NFCU). We work in cross functional teams, building partnershi
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The Security Governance & Risk (SG&R) Analytics team is responsible for compiling, computing, managing, and presenting data in a meaningful and consistent manner as it relates to Security Programs. Our team performs full stack data analytics including API calls/SSIS packages to acquire data, staging data in a SQL Server, and finally presenting it via PowerBI. Our wholisti
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Savings Products Division (SPD) manages all deposit products for Navy Federal Credit Union. For most members, their financial journey begins with a checking account (proceeded by their membership share savings account) so they can manage their spending. They may progress into other savings vehicles such as Money Market accounts, Certificates of Deposits (CDs), and IRAs to
Posted Today
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