in Detail People and Team Development Develop a team of best in class customer support managers. Identify needed talent to support current and future needs of the business. Define training and development needs. Annually assign training programs for the team that develop their competencies as Customer Success Utilization Managers. Manage, coach and provide leadership to te

Key responsibilities will include, but may not be limited to Face to face client support, including Operating Room, Sterile Processing Department, and Biomed Daily maintenance and management of the client's KARL STORZ devices Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within

Effectively consult, manage and sell the complete range of KARL STORZ Urology & Gynecology endoscopic products, solutions and services to meet customer requirements as well as KSEA growth targets within a defined territory. As a U/G Sales Executive, you represent KARL STORZ as a product/market/solutions oriented consultant at all sites of care; to include hospitals, surge

Independently design and develop complex analytic models for use in analyzing Company pricing performance and strategic pricing opportunities Apply predictive modeling to provide analytical insights and implications for current and future strategic decisions Support Revenue Operations leadership by both developing and presenting analytical findings and recommendations, e.

Effectively consult, manage and sell the complete range of KARL STORZ Urology & Gynecology endoscopic products, solutions and services to meet customer requirements as well as KSEA growth targets within a defined territory. As a U/G Sales Executive, you represent KARL STORZ as a product/market/solutions oriented consultant at all sites of care; to include hospitals, surge

The Supervisor, SOES will be the liaison between the account and KARL STORZ. Daily collaboration and communication with stakeholders throughout the process is an important requirement for long term success. This role requires a very active, present leadership style to ensure rapid and knowledgeable responses to daily needs. Day to day team leadership and delegation of tas

KPIs This position will be measured on the following Key Performance Indicators (KPIs) Metric Description Revenue Manage to meet or exceed assigned goals for revenue. Assigned annually Profitability Support achievement of overall gross margin targets > 32% collectively within designated region Technical Experts Meet national standards for change orders Operational Process

Lead component discussions with EEs globally, and play a key role in establishing global standards and processes. Lead multi functional teams to solve complex vendor related component issues. Selects, and qualifies components used in the company's technology. Act as technical interface between component/production suppliers and development engineers to improve quality and

in Detail On Boarding Project Management | Subject Matter Expert Acts as advisor to drive adoption and utilization of electromechanical products in deal sizes above $500k to determine customer specific education needs and developing custom training plans and programs based on individual needs analysis and metrics review (unique to each customer) Demonstrate deployment exce

in Detail On Boarding Project Management | Subject Matter Expert Acts as advisor to drive adoption and utilization of electromechanical products in deal sizes above $500k to determine customer specific education needs and developing custom training plans and programs based on individual needs analysis and metrics review (unique to each customer) Demonstrate deployment exce

Responsible for product design at system level. He/she works closely together with product management, project management, development, and production in order to design a product that fulfills customer, manufacturing, service, market and regulatory requirements. Responsible for system requirements and system architecture, reviews sub system requirements and architectures

Key responsibilities will include, but may not be limited to Face to face client support, including Operating Room, Sterile Processing Department, and Biomed Daily maintenance and management of the client's KARL STORZ devices Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within

Effectively consult, manage and sell the complete range of KARL STORZ Urology & Gynecology endoscopic products, solutions and services to meet customer requirements as well as KSEA growth targets within a defined territory. As a U/G Sales Executive, you represent KARL STORZ as a product/market/solutions oriented consultant at all sites of care; to include hospitals, surge

Key responsibilities will include, but may not be limited to Face to face client support, including Operating Room, Sterile Processing Department, and Biomed Daily maintenance and management of the client's KARL STORZ devices Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within

The Service Case Manager is the ambassador and voice of KARL STORZ. The primary responsibility of this position is interaction with internal and external customers concerning medical device repairs and generation of repair associated information and reports.The position must maintain smooth and timely flow of repairs and customer inquiries.Coordinators must continually ab