Designs and develops ILT and WBT instructional material for technical training courses pertaining to automotive manufacturing equipment and other subjects. Deliverables include course design documents, objectives, scripts, storyboards, instructor guides, student guides, PowerPoint presentations and knowledge assessments. Demonstrates and utilizes effective time management

Expertise in developing strategies for performance improvement and customer experience in the modern retail automotive industry. Demonstrated ability to design and develop strategic plans supporting client business goals, focused in the areas of learning and development. Strategic thinker with high emotional intelligence and consultative skills to apply into account strat