Public Safety Dispatcher II: $5,445 - $6,618 monthly

We are not just a public safety agency - we are a dynamic team of individuals who are passionate about making a positive impact on our community. We believe in fostering a work environment that blends professionalism with a spirit of camaraderie and fun. As a Corona Police Department Public Safety Dispatcher, you will be at the forefront of ensuring public safety while enjoying a supportive and inclusive workplace that values your growth, well-being, and contributions. Join our cutting-edge team as a Police Dispatcher, where quick thinking, sharp judgment, and top-notch customer service are the name of the game. Be the unsung hero who keeps calm in the storm, making split-second decisions that save lives. If you are up for a thrilling career that combines problem-solving with teamwork and a touch of adrenaline, we want you on our team. Step up to the challenge and be part of the force that's shaping the future of public safety. Your journey starts here!

If you are passionate about public safety and a hard worker looking to join a fun and "relaxed" working environment this is the perfect position for you. Unlike most positions our dispatchers get to enjoy casual dress attire have a stocked snack bar 24/7 and can enjoy massage chairs during their breaks. We work hard to ensure mental and physical wellness within our department. Furthermore, dispatchers qualify for additional pay incentives such as time and one-half for all holidays worked plus receiving pay for 10 hours in lieu of the holiday. Dispatchers working overtime shall receive either pay or compensatory time off (CTO).

Candidates must be available to work assigned and rotating shift and extended hours, including weekends and holidays.

To be considered for this position you MUST:

Knowledge & Education

• Completion of the twelfth (12th) grade or equivalent.
• Knowledge of operations and services of a comprehensive municipal law enforcement agency and the dispatch function. Including methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.
• Familiar with principles, practices, methods, techniques, and terminology used in public safety dispatching, including computer aided dispatch and related emergency systems.

• Ability to assess and prioritize emergency situations while remaining calm and using sound, independent judgment.
• Dispatch appropriate response units for a diverse range of emergency situations.
• Quickly and accurately disseminate information.
• Effectively communicate with upset and irate callers; obtain necessary information from individuals in stressful or emergency situations.
• Compile and summarize information to prepare accurate, clear, and concise reports.
• Memorize codes, names, street locations, and other information.
• Read and interpret maps and other pertinent documentation.
• Multi-task by listening, speaking, and performing computer functions simultaneously.
• Maintain composure, alertness, and concentration while working for extended periods of time.
• Within established parameters, make independent decisions that affect the safety of public safety personnel, citizens, and property.
• Learn and effectively utilize various law enforcement software programs to retrieve or record information quickly and accurately.
• Learn and apply a wide variety of classification codes and computer commands and standard broadcasting procedures and rules.
• Operate a computerized dispatch system, and radio and telecommunications systems quickly and accurately.
• Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.

• Actively working as a Public Safety Dispatcher.
• Possession of a P.O.S.T. Basic Public Safety Dispatch Certificate. Certificate must be attached to your application.
• Possession of or ability to obtain a valid CLETS Certification, to be maintained throughout employment.
• Level I: One (1) year of responsible work experience involving considerable contact with the public including public safety dispatch experience.
• Level II: Two (2) year of responsible work experience involving considerable contact with the public including public safety dispatch experience.

• Accountability- The Corona Police Department is a professional police agency staffed by individuals who cherish and maintain the highest standards of conduct and performance.
• Integrity- Being truthful and ethical in what we do, what we say, and what we say we do in both our personal and professional lives.
• Respect- We are committed to our profession and will always respect one another and the community that we serve.
• Inclusion- We are not just diverse; we are welcoming to all.
• Teamwork- When we work together to achieve our mission, the department and community will grow stronger. Together, we are better.
• Innovation- We provide modern police services and are committed to always improve our organizational practices.

• No felony conviction(s).
• Submit to a fingerprint and criminal history check - State and Federal Bureaus.
• Good moral character as determined by a thorough background investigation.
• United States high school graduate, GED, or equivalent.
• No conviction(s) of a serious offense, or numerous convictions of minor offenses.
• Submit to a polygraph examination.
• Successfully pass a medical and psychological examination.
• Credit history check, if established, must be satisfactory.

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