Jack Henry & Associates, Inc. (NASDAQ: JKHY) was founded in 1976 as a provider of core information processing solutions for community banks. Today, the company’s extensive array of products and services are processing transactions, automating business processes, and managing mission-critical information for more than 11,900 financial institutions and corporate entities.
Jack Henry & Associates' products and services are delivered through three business units.
Jack Henry Banking®
Jack Henry Banking is a leading provider of the core and complementary solutions banks need to process financial transactions, automate business processes, and manage mission-critical information. Our original business line supports approximately 1,500 banks – ranging from de novo institutions to multi-billion dollar mid-tier banks – with three core systems and more than 100 complementary products and services.
Symitar is a leading provider of the core and complementary solutions credit unions need to process financial transactions, automate business processes, and manage mission-critical information. Symitar supports more than 750 credit unions of all asset sizes with two functionally distinct core systems and approximately 50 complementary products and services.
ProfitStars provides highly specialized products and services that financial services organizations of all sizes and diverse businesses outside the financial industry use to improve revenue and growth, mitigate and control financial and operational risks, and contain operating costs. ProfitStars provides approximately 65 products and services that have been implemented by more than 9,600 customers and enable Jack Henry & Associates to serve large nontraditional markets.
Jack Henry & Associates' primary and sustainable competitive advantage is its company-wide commitment to provide premier service levels. Jack Henry is driven by a fundamental commitment to provide service levels that consistently exceed its clients’ expectations, and generate industry-leading client satisfaction and retention rates.
Jack Henry & Associates maintains the focused work ethic and fundamental ideals fostered by its co-founders – Jack Henry and Jerry Hall. These fundamentals that have guided the company for more than three decades are:
These simple but powerful tenets have enabled Jack Henry & Associates to prosper in an extremely competitive business environment, to provide rewarding professional opportunities for its more than 4,400 associates, to generate an impressive rate-of-return for its shareholders, and to establish a corporate culture that generates rewarding levels of client satisfaction and retention.