Network Administrator

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Network Administrator

Salary

$112,534.32 - $137,111.28 Annually

Location

Chino CA 91708, CA

Job Type

Full-Time Regular

Job Number

009 23 24 20001085

Division\Department

Information Technology Department

Opening Date

08/28/2023

Closing Date

Continuous

THE POSITION:



THE OPPORTUNITY:
Are you a highly organized and reliable professional with a passion for network configuration? Do you have a knack for data and problem solving? The Inland Empire Utilities Agency (IEUA) has an exciting opportunity for you as a Network Administrator in the Agency's Information Technology Department! This position serves as an integral member of the agency's Operational Technology team. As a seasoned network professional, you'll play a pivotal role in designing, implementing, and managing our complex network infrastructure. Your expertise will ensure seamless connectivity, top-notch security, and optimal performance across our systems. If you're passionate about configuring and troubleshooting networks, enhancing efficiency, and staying ahead of technological trends, apply now to drive our network to success!
 

Here at the Inland Empire Utilities Agency, we are a leader in water management and environmental stewardship. We strive to produce high-quality renewable products such as recycled water and top-quality compost to enhance and preserve the quality of life throughout our region. Our values go beyond just protecting the resources and the communities we serve. We are committed to applying ethical, transparent, and environmentally sustainable principles to all aspects of business and organizational conduct. We recognize that our commitment to the community starts with our employees. In order to ensure that our staff are able to continue to perform at a high level and provide unparalleled services throughout our service area, we strive to provide a healthy work-life balance.

Here are a few ways the Inland Empire Utilities Agency is committed to helping you feel your best, work your best, and live your best while working with us:

  • A 4-day work week with remote hybrid work schedules for some positions
  • A pension through California Public Employees’ Retirement System (CalPERS)
  • Generous employer monthly health benefit allowances to go towards the cost of medical, dental, and vision insurance
  • Competitive vacation, floating holiday, sick time in addition to 9 agency paid holidays
  • Education Reimbursement up to $5,250 per fiscal year
  • Professional Development Stipend of $1,000 per fiscal year
  • Basic life insurance coverage provided
  • Wellness Stipend of $500 per fiscal year
  • 457b Deferred Compensation Contribution
  • Interest free loan for a computer purchase up to $3,000




This position is open until filled. The deadline for the first review of applications is 11:59 PM on Monday, September 11, 2023. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline.  

There is one (1) vacancy in the Information Technology Department.

This recruitment is being conducted to fill one (1) vacancy and will establish an eligibility list which may be used to fill future vacancies as they occur during the active status of the eligibility list. 

Salary Range: PR 183
FLSA: Exempt
Probationary Period: 12 months
 
Under limited supervision, installs, configures, deploys, monitors and maintains network hardware, devices, software and security systems; installs, configures and maintains virtual machine environment; installs, configures and maintains servers needed to support plant and business operations; and performs related duties as assigned. 
 
DISTINGUISHING CHARACTERISTICS:
A Network Administrator performs advanced journey, technical lead-level network administration functions to ensure the entire Agency infrastructure is reliable and secure. Incumbents install, configure, test, troubleshoot, repair, maintain, upgrade, monitor and evaluate performance of network hardware and software to ensure that they meet availability and performance requirements. Incumbents are expected to use sound judgment when making decisions within established standards.
 
Employees in this class typically report to the supervisor or Deputy Manager.


EXAMPLES OF ESSENTIAL FUNCTIONS:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
 
Installs, customizes, configures, tests, optimizes and maintains network servers, switches, controllers, routers and other devices and software; monitors performance of servers, routers, switches and security systems; installs, configures and updates firewalls and intrusion protection systems.
 
Monitors network operations and security system logs and alerts; identifies, isolates, analyzes, troubleshoots and resolves network device and software failures and errors and applications access problems; tests hardware and transmission media; reinstalls and configures software; reboots servers; installs, configures, maintains Wi-Fi access points and controllers and troubleshoots Wi-Fi connection issues; monitors internet traffic.
 
Trains network and end-user support staff in the administration, maintenance and support of new and existing network applications; provides second- and third-level support; administers, maintains, monitors and supports backup systems servers and software; plans, configures and tests backup configurations and performance; analyzes error messages and resolves problems.
 
Installs, configures and maintains virtual machine environment; manages virtual servers and work stations for both the Plant Automation Network and the business network; manages remote access infrastructure.
 
Performs user account administration including adds/moves, changes, updates and deletes; analyzes and resolves third-level user account errors and problems; instructs and assists users in managing and utilizing accounts.
 
Participates in the administration and maintenance of assigned network software; provides second-tier software support.
 
Purchases, installs and maintains Agency audio/visual equipment; sets up and operates equipment for training and events.
 
Develops and maintains accurate and up-to-date network documentation, reports, logs and files.
 
Maintains up-to-date technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional associations.


QUALIFICATION GUIDELINES:

EDUCATION, TRAINING AND EXPERIENCE:
Graduation from an accredited four-year college or university with a major in management information systems or computer science, and at least five years of progressively responsible experience in the installation, configuration, troubleshooting, maintenance, upgrade and performance monitoring of multi-segment networks and servers; or an equivalent combination of education, training and experience. Experience in a public agency is preferred. 
 
LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS:
A valid California Class C driver's license and the ability to maintain insurability under the Agency's vehicle insurance program.
 
Certified Network Administrator or Engineer, Security Certified Professional or a related certification is desirable.
 
KNOWLEDGE OF:
Network architectures and theory and principles of network design and integration, including topologies and protocols.
 
Standard practices and methods of systems/network administration and maintenance.
 
Principles, practices and techniques for installation, configuration and operation of network systems, hardware and devices.
 
Methods and techniques for performing connectivity testing and troubleshooting, including uses of diagnostic tools and equipment.
 
Internet/intranet technologies and design concepts and techniques, including router and firewall configuration.
 
Systems analysis, design principles and development methodologies and tools.
 
Network security design principles and practices and related tools and software.
 
Project management principles, practices, methods and tools.
 
Agency policies, procedures and practices regarding data security.
 
ABILITY TO:
Perform complex network administration functions in a multi-platform, multi-segment network environment accurately and efficiently.
 
Establish priorities and balance responsibilities for multiple activities to ensure timely, high-quality results.
 
Troubleshoot and resolve complex hardware, software and connectivity problems.
 
Ensure systems and network security through the use of advanced security software and protocols.
 
Communicate clearly and effectively, both orally and in writing.
 
Prepare clear, concise and accurate reports, documentation and other written materials.
 
Exercise sound independent judgment within policy guidelines.
 
Work collaboratively as a team member or leader of a small team to ensure project account-ability.
 
Keep technical skills current to meet continuing network administration responsibilities.
 
Establish and maintain effective working relationships with all those encountered in the course of work.


SELECTION PROCESS:

All employment applications will be reviewed for accuracy, completion, relevant experience, education, training and other job-related qualifications. Applicants with the strongest background relating to the responsibilities of this position will be invited to participate in the testing process which may include one or more of the following: written test, oral interview, performance/practical examination. The successful candidate will be required to pass a background/reference check and pre-employment physical examination including a drug screen (for safety sensitive position) at no cost to the candidate. Please visit our website at www.ieua.org and select the Human Resources Department for additional information regarding the Agency, the hiring process and benefit information.
 
Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at (909) 993-1645 or hrdept@ieua.org at least 72 hours in advance of the need for accommodation.
 
 THE PROVISIONS OF THIS ANNOUNCEMENT DO NOT CONSTITUTE A CONTRACT, EXPRESSED OR IMPLIED, AND ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.
 
"The Agency's success is obtained by creating a positive and diverse work environment which recognizes individual differences and experiences".

The Agency offers a comprehensive benefit package for eligible employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit and employment type.
 
This benefits overview is a summary and is not to be considered all-inclusive or applicable to all employees.
 
THE PROVISIONS OF THIS ANNOUNCEMENT DO NOT CONSTITUTE A CONTRACT, EXPRESSED OR IMPLIED, AND ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.
 
Retirement
California Public Employees' Retirement System (CalPERS):
An employee who becomes a "new" member of CalPERS for the first time on or after January 1, 2013 (and who was not a member of another California public retirement system prior to that date) will be enrolled in the CalPERS 2.0% @ 62 benefit formula with a three-year final compensation in accordance with Public Employees' Pension Reform Act of 2013 (PEPRA). New members (PEPRA) will be required to pay half of the normal cost [Govt. Code Section. 7522.30(c)] currently 6.75% of eligible earnings toward the employee contribution.
 
An employee who is a "classic" member of CalPERS, or a current member of another California public retirement system, who is hired on or after January 1, 2012, will be enrolled in the CalPERS 2.0% @ 55 benefit formula with a three-year final compensation. Classic members shall contribute 7% of eligible earnings toward the employee contribution.
 
Social Security/Medicare:
Along with CalPERS retirement, the Agency also participates in Social Security and Medicare. The Agency pays 7.65% on your behalf [6.2% Social Security + 1.45% Medicare], and the employee pays 7.65% via payroll taxes. 
 
Medical
The Agency shall make a maximum monthly contribution towards the cost of his/her health insurance as follows:
 
Agency Medical Contribution 


Health insurance is offered through CalPERS, and enrollment is optional with evidence of health coverage from another source. Eligible employees who waive their medical benefit receive a cash incentive payment. Coverage is effective the first day of the month following enrollment.
 
Dental and Vision Insurance
The Agency offers two dental plans – Delta Dental (PPO) and Western Dental (DPO). Enrollment in one of the plans is mandatory. Coverage is effective the first day of the month following enrollment.
 
Vision insurance is offered through EyeMed Vision Plan and enrollment is voluntary. Coverage is effective the first day of the month following enrollment.
 
Flexible Spending Account (FSA) Plan
Upon completion of six months of employment, employees may participate in the Agency's Section 125 Cafeteria Program. Participants in this program may take advantage of tax savings offered through a medical care flexible spending account, a dependent care flexible spending account, or purchase supplemental benefits including critical illness and accident insurance with pre-tax dollars. In addition, employees can purchase supplemental life insurance with post-tax dollars.
 
Term Life and Accidental Death & Dismemberment (AD&D) Insurance
Life and AD&D insurance is offered through Cigna Life Insurance. Executive Management employees are provided with 1 time their annual earnings up to $300,000. Unrepresented Management employees are provided with an Agency paid $90,000 Life and AD&D policy. Unrepresented non-management, and members of the Supervisors', Laboratory, Professional, General, or Operators' Unit are provided an Agency paid $50,000 Life and AD&D policy. Enrollment into a basic $10,000 Life and AD&D policy is required and paid by the employee. Employees may purchase dependent life, for their spouse and/or eligible child(ren), or additional Life and AD&D coverage for themselves up to $500,000. Coverage is effective the first day of the month following date of hire. 
 
Disability Insurance
Employees are insured by an Agency-paid long-term disability insurance, which will provide income for an employee who is totally disabled from illness, injury, or accident. The basic benefit provides for 60% of the first $10,000 of monthly salary, reduced by deductible income, after a 365-day waiting period. Coverage is effective the first day of the month following the date of hire.
 
Short-term disability insurance is available through State Disability Insurance (SDI). Employees covered by SDI are covered by two programs: Disability Insurance and Paid Family Leave. Per applicable MOU and/or Personnel Manual, cash-out option available. 
 
Employee Assistance Program
Agency employees are provided access to an Employee Assistance Program (EAP) which provides 24/7 assistance needed to help resolve life's challenges. 

401(a) & 457(b) Deferred Compensation
Participation in a 457 deferred compensation plan is available through Empower Retirement. The Agency will contribute $25.00 per pay period to a single 457(b) account for each employee who has made an elective deferral of twenty-five ($25) or more to the plan. Also, participation in a 401(a) Defined Contribution Plan is available within 60 days of hire. 
 
Flexible Work Arrangements
Whenever possible, the Agency strives to be flexible to help employees achieve a balance between work and home responsibilities. Most employees participate in a 4/10 work week.

PAID TIME OFF
Holidays
The Agency offers nine (9) paid holidays. Additional paid floating holidays are available every fiscal year as follows:Executive Management:6 Floating Holidays per FY & 6 Executive Leave days
Unrepresented Management:10 Floating Holidays per FY
Unrepresented Non-Management:6 Floating Holidays per FY
Supervisors’ Unit:8 Floating Holidays per FY
Laboratory Unit:5 Floating Holidays per FY
Professional Unit6 Floating Holidays per FY
Operators’ Association:6 Floating Holidays per FY
General Unit:60 hours Floating Holidays per FY

Vacation Leave
Employees accrue 80 hours of vacation leave per year depending on length of employment, progressing to 200 hours per year. Executive Management employees accrue 120 hours of vacation leave per year depending on length of service, progressing to 240 hours per year. Per applicable MOU and/or Personnel Manual, cash-out option available.

Sick Leave
Employees accrue 96 hours of sick leave annually.
 
Vehicle Allowance
Executive Management and Unrepresented Management employees may receive a monthly vehicle allowance.

Safety Equipment Stipend 
Members of the Laboratory Unit shall be provided with safety glasses. Payment shall be on a reimbursement basis, not to exceed $250 per fiscal year. Additionally, Laboratory members will receive $300 safety equipment stipend. 

Professional Development Stipend 
Employees not on original probation shall be entitled to a professional development stipend of one thousand dollars ($1000) per calendar year. The professional development stipend shall be paid every twenty-fifth (25th) pay period. Refer to specific MOU or Personnel Manual for details and payment information. 

Educational Reimbursement Program
The Agency may reimburse eligible employees for the cost of educational courses up to $5,250 per fiscal year for the cost of educational expenses that are related to the employee's work. Limited Term employees are not eligible for this benefit. 

Wellness Stipend
Employees not on original probation shall be entitled to a wellness stipend of five hundred dollars ($500) per calendar year. The wellness stipend shall be paid every twenty-fifth (25th) pay period. 

Computer Loan Program
Eligible employees may receive an interest-free loan up to $3,000 to purchase a personal computer. Limited Term employees are not eligible for this benefit.
 
This benefits overview is a summary and is not to be considered all-inclusive or applicable to all employees.

01
I understand that I must thoroughly complete the Education (including high school information regardless of any additional higher education), Employment History (including contact information and reason for leaving), Certificates & Licenses, and Supplemental Questions sections of my application, as applicable. This includes a detailed description of all work experience for the last ten years, if applicable. I also understand that I may not submit resumes in lieu of filling out the application or answering the Supplemental Questions.
  • Yes
  • No
02
I have read the above statement and understand that failure to provide sufficient information may result in my application being rejected.
  • Yes
  • No
03
Do you possess a valid California Driver's License?
  • Yes
  • No
04
Check the type of driver's license you possess. Note: For out-of-state applicants, a valid driver's license is required and a valid California Class "C" driver's license must be obtained within ten (10) days of appointment (CA Vehicle Code 12505c).
  • Class C
  • Class B
  • Class A
  • Out of State
  • I have no driver's license, California or otherwise
05
Do you have a bachelor's degree with a major in management information systems or computer science or a closely related field?
  • Yes
  • No
06
Which option below best describes your highest level of education? (NOTE: You will be required to verify your education level if you continue in the selection process.)
  • Some high school
  • High school or G.E.D.
  • Some college
  • Associate degree
  • Bachelor's degree
  • Master's degree
  • Doctorate degree
  • None
07
If you answered Associate's degree or higher for your education please enter your major here: (If you do not have an Associate's degree or higher, state "not applicable.")
08
Do you have at least five years of progressively responsible experience in the installation, configuration, troubleshooting, maintenance, upgrade and performance monitoring of multi-segment networks and servers?
  • Yes
  • No
09
Do you have an equivalent combination of education and experience to meet the minimum qualifications of this position? For Example: A master's degree in management information systems or computer science AND three (3) years of progressively responsible experience in the installation, configuration, troubleshooting, maintenance, upgrade and performance monitoring of multi-segment networks and servers. OR An associate's degree in management information systems or computer science AND seven (7) years of progressively responsible experience in the installation, configuration, troubleshooting, maintenance, upgrade and performance monitoring of multi-segment networks and servers. OR A high school diploma AND nine (9) years of progressively responsible experience in the installation, configuration, troubleshooting, maintenance, upgrade and performance monitoring of multi-segment networks and servers.
  • Yes
  • No
10
Do you have a Certified Network Administrator or Engineer, Security Certified Professional, or a related certification?
  • Yes
  • No
11
Do you have any Microsoft or Cisco Professional certifications?
  • Yes
  • No
12
Please enter your certificate number here: (If you do not have a certificate, state "not applicable.")
13
Describe your experience with Virtual Machine technology. Which products do you have experience with and what level is your experience (beginner, intermediate, expert)? Make sure your response specifically addresses the qualification above. An incomplete answer, including "please see resume" or similar language will remove you from further consideration. If you do not have experience, state "no experience."
14
Describe your background in the field of SCADA or DCS Server Support. Make sure your response specifically addresses the qualification above. An incomplete answer, including "please see resume" or similar language will remove you from further consideration. If you do not have experience, state "no experience."
15
Describe your background with firewall and intrusion detection system support and configuration. Make sure your response specifically addresses the qualification above. An incomplete answer, including "please see resume" or similar language will remove you from further consideration. If you do not have experience, state "no experience."
16
Which server back-up/recovery solution(s) do you have experience with? Make sure your response specifically addresses the qualification above. An incomplete answer, including "please see resume" or similar language will remove you from further consideration. If you do not have experience, state "no experience."
17
Describe your experience or knowledge of Industrial Control Systems (ICS) cyber security and technologies used to secure ICS networks. Make sure your response specifically addresses the qualification above. An incomplete answer, including "please see resume" or similar language will remove you from further consideration. If you do not have experience, state "no experience."
18
What wireless communication technology do you have experience with and how have you used it? Make sure your response specifically addresses the qualification above. An incomplete answer, including "please see resume" or similar language will remove you from further consideration. If you do not have experience, state "no experience."
19
Which online sites, feeds, or subscriptions do you use to stay current with technology and cyber security trends? Make sure your response specifically addresses the qualification above. An incomplete answer, including "please see resume" or similar language will remove you from further consideration. If you do not have experience, state "no experience."
20
The position requires the ability to respond to emergency situations and call outs as necessary 24 hours a day, 7 days a week. Are you able and willing to abide by these requirements?
  • Yes
  • No
21
The position requires the ability to work varying shifts, nights, weekends, holidays, overtime, respond to call backs, and work standby duty. Are you able and willing to abide by the requirements?
  • Yes
  • No
22
I understand that communications to me regarding this recruitment will be communicated by email, and that I will need to monitor my inbox/spam/junk email folder regularly to ensure that I do not miss any relevant communication.
  • Yes
  • No
23
Individuals selected for the position will serve a 12 month original/technical probation period. Individuals serving an original probation period may be terminated at any time during the 12 month period. Are you able and willing to abide by these requirements?
  • Yes
  • No
24
I hereby understand and declare that the statements on this supplemental questionnaire are true and complete to the best of my knowledge. As applicable, I hereby authorize the Agency and/or designees to contact the references listed to verify the information I have supplied. I hereby release from liability all persons and organizations furnishing such information. I understand that the Agency reserves the right to validate information received on the supplemental questionnaire and that I will be subject to disqualification and/or termination if any statement in this supplemental questionnaire is found to be untrue or determined to be misleading.
  • Yes
  • No

Required Question

Agency
Inland Empire Utilities Agency
Address
6075 Kimball Ave.

Chino, California, 91708
Phone
909-993-1600
Website
http://www.ieua.org
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