Kargo unites the world's leading brands and premium publishers on mobile devices using innovative creative ad formats. At Kargo, we're all about bringing together the best of the best with a spark of creativity to stand out from the crowd. The same is true for our employees. What makes Kargo and each Kargo team member exceptional makes our company special. Kargo believes differences should be celebrated and is committed to diversity in the workplace. As an Equal Opportunity employer, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Kargo is 400 employees strong across offices in New York City, Chicago, Austin, Dallas, Los Angeles, Sydney, Auckland, Ireland, and London. But we're not stopping there, so stay tuned as we expand our map and our team.

For more information, visit Kargo at www.kargo.com or follow Kargo on Instagram (@kargomobile), Twitter (@kargo) and LinkedIn (Kargo).

Title: Intern, Client Services (CHI)

Job Type: Internship, Hybrid

Job Location: Chicago, IL

Salary: $16 per hour

Summary of Job's Purpose:

Kargo is seeking a Client Services Intern! The Client Services Intern will support the Client Services team in all aspects of the campaign life cycle from pre through post sales. The Client Services team is responsible for developing inspiring, innovative and strategic digital marketing campaigns for top tier advertisers along with providing support for client's day to day needs to ensure expected delivery and client satisfaction. As an intern on the Client Services team, you will be working with fellow team members on the pre-sale portion of a campaign which includes creative brainstorms, pitch decks, and media plans. You will also be working on the post sale portion of a campaign which include being the day to day support for the client, pulling reporting, providing recommendations on creative and targeting optimizations, and ensuring campaigns are pacing and performing well. Throughout this, you will learn how to work with both internal and external teams, which will sharpen your communication, organization, and prioritization skills.

The summer program runs for 10 weeks from June to August and all internship positions are paid.

What You'll Do:

• Participate in internal creative brainstorms to come up with original, inspiring ideas that meet advertiser's objectives and leverage our best assets. You will need to be able to consider the client's main campaign objectives and translate those into a plan to present to clients, including creating custom mocks for clients.
• Once a campaign is sold in, you will work alongside the Client Service Manager to initiate and ensure accurate campaign details are communicated to both clients and internal team members. This will require you to be involved in Kick Off Calls and gathering campaign set up information in order for the campaign to be set up correctly in our internal systems.
• Throughout the campaign you will support your team by assisting with client facing reports, and creative builds. For creative builds, you will receive assets from client and work with the creative team to consider how to build out the unit based on client KPIs and what the raw assets look like. You'll interact with cross functional teams to gather the necessary materials for this task.
• You will also be responsible for tracking campaigns from start to finish to ensure delivery and performance, considering any necessary optimizations mid campaign.
• You will help organize client events in order to develop relationships and partnerships with clients.

What You'll Learn:

• You will learn a ton! The Client Services team works cross functionally with all teams at Kargo and has direct client relationships. It's a great way to understand how a media campaign runs from pre sale to post sale. You will learn how to think creatively to solve client needs and create a product or campaign that solves for the client needs and problems. It will be a fulfilling learning experience where you can see a campaign that you are responsible for launch and perform! You'll learn how to use excel, perfect your Powerpoint/deck making skills, and how to effectively work and communicate with both internal and external teams.

The Requirements:

• Interest in media, technologies, and a desire to keep informed of new trends
• Proficient in MS PowerPoint, Excel, and other MS tools
• Photoshop skills a plus!
• High level of attention to detail and organizational skills
• Professional maturity, integrity, discipline, and a positive attitude
• Self motivator with the ability to thrive in a fast-paced environment with multiple projects and tight deadlines
• Outgoing and interest in meeting new people and developing internal and external relationships
• Must be a recent graduate, or a junior or senior pursuing a degree in [fields of study relevant to Advertising, Marketing, Communications, Media Studies, etc]

The Recognition:

Kargo and Kargo leadership are regularly recognized for the company's growth and achievements, including:

• B&T's Best Media Platform (2021)
• Digiday Awards' Media Award for Best Digital Product Innovation (2021)
• Martech Breakthrough Awards' Content Management Innovation (2021)
• Three MMA Smarties (2018)
• Adweek Innovative Mobile Ad Player (2017)
• Best Places to Work (2017)

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